If your reservation is for a fishing charter, NOT INCLUDED is a 1 month fishing license of $30 (cash only payable at dock and required for adults over 18) and tips to your crew. We recommend payment of 15-20% as tips which you give to the Captain of the boat and he will distribute it evenly among the crew. You may also pay crew tips at the office with your credit card.
If booking is for a condo or villa, note that we do not "manage" the units but only act as the agent to facilitate check-in. The rental does NOT include daily cleaning. If you would like it, you may arrange for it with the management company for additional fees. Check in time is 3 pm and check-out time is 12 noon.
If you have booked using your credit card, the charge will show up as "Costa Rica Dreams" on your credit card statement.
If booking a charter, please arrive at our office located at the charter dock at the Los Suenos Resort Marina by 7:15 AM, where you will be met by your captain with fresh coffee and pastries. For lodging you will receive a separate confirmation within 3 days with check-in instructions.
NOTE THAT A FULL DAY FISHING IS FOR 9 HOURS TOTAL FROM DOCK TO DOCK. We fish in any safe weather conditions. Should you not want to go out on the day you have booked due to weather, it is your choice and we will attempt to reschedule on another date while you are here (not for future trips) if we have a boat available at 6pm prior to the date you want to try again. There are NO REFUNDS if you decide not to fish or if you elect to return to the dock early on any charter.
We provide complementary pickup within Los Suenos (Marriott Hotel or Los Suenos Condominiums & Villas). Please advise us by 5:30 pm before you charter date if you require a pickup. Also, please be sure we have your lunch menu order no later than 5:30 pm on the day prior to your trip. You can call or stop by the office to see the menu.
Vessel Trouble
Please note occasionally boats can have mechanical problems, in this situation Costa Rica Dreams reserves the right to substitute a boat from our fleet with a replacement one of equal quality or issue credit for a future trip.
Fuel surcharge:
Due to the continue rising cost of fuel, Costa Rica Dreams reserves the right to increase fuel charges without notice.
Reservation Cancellation Policy:
In the event of cancellation, 30 days advance notice is required in writing for a full refund. All payments are Non-Refundable if the trip or any portion of it is cancelled for any reason whatsoever from (0-29) days prior to your service day. No funds will be returned for unused portions of your package.
Reservation Change Policy:
Due to expenses inquired in making changes to a reservation a $25 change fee will be assessed for each change made under deposit bookings.
Commission Payments
All payments will be done every Friday afternoons preferably through wire transfers, or checks if you require so.
PLEASE NOTE: IT IS IMPORTANT THAT YOU INSPECT YOUR PASSPORT AND INSURE THAT IT IS AT LEAST 3 MONTHS BEFORE IT'S EXPIRATION AND THAT IT IS NOT TORN OR HAVE RAGGED EDGES AS COSTA RICA CUSTOMS WILL NOT LET YOU ENTER IF IT IS. ALSO.....YOU SHOULD CONTACT YOUR CREDIT CARD COMPANY PRIOR TO TRAVEL AND NOTIFY THEM THAT YOU INTEND TO TRAVEL TO COSTA RICA. OTHERWISE THEY MAY NOT ALLOW CHARGES.